The Nigerian National Petroleum Company Limited (NNPC Ltd) has begun introducing self-service fuel pumps at selected NNPC Retail stations, allowing motorists to buy and dispense petrol themselves using a mobile application.
The initiative is part of NNPC’s plan to deploy between 50 and 70 smart, self-service stations across the country within the next six months.
Unlike the conventional system, where a station attendant dispenses fuel, the self-service model allows motorists to select the amount they want to purchase, pay through the app and use a code to activate the pump.
NNPC Retail shared a step-by-step guide on its X handle on Friday, showing motorists how to use the new system.
How to buy and dispense fuel yourself
Step 1: Download the app
Download the NRL Fuel App on your mobile phone. The download link is available through NNPC Retail’s X handle.
Step 2: Select fuel purchase
Open the app, tap “Fuel Purchase” and select your preferred fuel type.
Step 3: Choose a self-service station
Browse the list of participating NNPC Retail stations and select one offering the self-service option.
The facility is currently available only at selected stations as NNPC rolls out the system nationwide. Look for the green “Self-Serve” badge next to the station’s name and tap it to proceed.
Step 4: Enter the amount and pay
Enter the amount you want to spend on fuel. Review the quantity and price displayed, then tap “Pay from Wallet” to complete the transaction.
Step 5: Get your self-service code
Once payment is successful, the app will generate a digital receipt containing your Order ID, Self-Service Code and QR Code.
Step 6: Activate the pump and fuel up
At the pump, enter the eight-digit Self-Service Code on the terminal and press the hash (#) key.
Once the code is validated, pick up the nozzle and dispense the fuel. The system will allow you to dispense the quantity corresponding to the amount you paid for.
NNPC’s smart-station plan
NNPC Executive Vice President, Downstream, Mumuni Dagazau, said the initiative forms part of the company’s broader plan to transform conventional filling stations into energy and mobility hubs.
At the newly commissioned smart station on Bill Clinton Drive, Airport Road, Abuja, NNPC Retail Executive Director, Retail Operations and Mobility, Shettima Baba-Kukawa, said motorists could complete their transactions on their phones and dispense the exact amount of fuel purchased.
According to NNPC, the smart stations will combine conventional petrol sales with other services, including electric-vehicle charging, liquefied petroleum gas (LPG), compressed natural gas (CNG) and other mobility services.
The rollout is expected to expand access to the self-service model as more NNPC Retail stations are equipped with the technology.
