Access Bank Plc has dismissed reports circulating on social media claiming that the bank is shutting down, describing the claims as false and assuring customers that its operations remain stable.
In a statement posted on its official X account on Thursday, the bank said the viral message, which falsely presented itself as an official communication from Access Bank, was misleading and intended to create panic.
“We wish to reassure our customers, partners, stakeholders, and the public that Access Bank is safe, financially strong, and fully operational across all our subsidiaries. Our services continue to run seamlessly, and we remain committed to serving our customers with the highest standards of excellence,” the statement read.
The lender urged members of the public to disregard the claims of an impending shutdown, describing them as entirely untrue.
Access Bank also said it was collaborating with relevant regulatory and law enforcement agencies to identify those responsible for creating and circulating the false information.
“We are working closely with the relevant regulatory and law enforcement authorities to identify those responsible for creating and spreading this false information to cause panic and business disruption. Appropriate legal action will be taken in accordance with applicable laws and regulations,” the bank added.
The bank reminded the public that the creation and dissemination of false information capable of causing panic or undermining confidence in institutions constitutes an offence under Section 24 of the Cybercrimes (Prohibition, Prevention, etc.) (Amendment) Act, 2024.
It advised customers to rely only on information shared through Access Bank’s verified communication platforms and avoid sharing unverified messages.
“If you receive a false and misleading message, please do not share or forward it. Instead, disregard it and rely only on information communicated through Access Bank’s official and verified channels,” the statement added.
