The Nigeria Immigration Service (NIS) has launched an upgraded passport tracking system to address rising public frustration over delays in passport issuance and collection.
Announcing the update on X on Thursday, the Service said it had noticed hundreds of passports produced but not collected, prompting growing complaints from applicants.
The new system introduces a “PRODUCED (PASSPORT PRODUCED, READY FOR COLLECTION)” status to the existing tracker, giving applicants clearer visibility on when passports are ready for pickup or courier delivery. According to the NIS, the feature will help distinguish between production delays and passports that are ready but yet to be retrieved.
“This update enhances the existing tracking system and helps applicants stay informed about timelines for passports produced and awaiting collection or delivery,” the Service said.
The development comes after weeks of public outcry, with social media users including investigative journalist Fisayo Soyombo reporting delays of several months. Soyombo shared that he waited over six months for a passport renewal despite completing payment and biometric capture in July 2025, accusing the Minister of Interior, Olubunmi Tunji-Ojo, of failing to implement promised reforms.
In response, the NIS confirmed that Soyombo’s passport had already been produced and was ready for delivery, adding that delays can result from incomplete applications or technical issues.
NIS INTRODUCES NEW UPDATE TO AID APPLICANTS' PASSPORT TRACKING
— Nigeria Immigration Service (@nigimmigration) January 15, 2026
The Nigeria Immigration Service has updated its passport tracking system.
The Service observes that hundreds of passports produced had remained uncollected, leading to increasing complaints from applicants.
The… pic.twitter.com/udLipjDGS6
The announcement follows recent increases in passport fees. As of September 1, 2025, a 32-page passport (5-year validity) now costs ₦100,000, while a 64-page passport (10-year validity) is ₦200,000, marking a 100% hike from previous fees. Last year, in August 2024, the Service also raised fees for the 32-page passport from ₦35,000 to ₦50,000.
